Privacy Policy

1. Information We Collect

When you use our contact form, we may collect:

• Identifiers: Name, email address, phone number
• Business Information: Company name, job title
• Enquiry Details: Your message and any attachments

2. How We Use Your Data

We process your data to:

• Respond to enquiries and provide requested services
• Improve our website and services
• Comply with legal obligations (e.g., tax records)

Legal Basis: Processing is necessary for our legitimate interests (Art. 6(1)(f) GDPR) and/or to perform a contract (Art. 6(1)(b) GDPR).

3. Data Sharing & Transfers

• Service Providers: We use trusted third parties (e.g., email providers) under strict confidentiality agreements.
• International Transfers: Data is stored in the UK/EEA unless we use GDPR-compliant safeguards (e.g., Standard Contractual Clauses).
• Legal Disclosures: We may share data if required by law.

4. Data Retention

We retain contact form submissions for:

• Active enquiries: 2 years from last communication
• Service contracts: 7 years post-termination (for legal compliance)

5. Your Rights

Under GDPR, you may:

• Access, correct, or request deletion of your data
• Object to processing or request data portability
• Withdraw consent (where applicable)
• Lodge a complaint with the ICO

To exercise these rights, contact:
Email: info@kdrautomation.com
Post: 66 Carnavanaghan Road, Armagh, BT60 2BS, UK

6. Security Measures

We implement:

• Encrypted form submissions (HTTPS)
• Restricted access to personal data
• Regular security audits

7. Policy Updates

We will notify users of material changes via our website.